Privacy Policy – Gemini Valve B.V.

Last updated: 19 August 2025

At Gemini Valve B.V. (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).


1. Who We Are

Gemini Valve B.V.
Website: https://geminivalve.nl
Email: info@geminivalve.nl
Phone: +31 161 227 909
Chamber of Commerce (KvK): 94959927
VAT: NL866951155B01

We are responsible for the processing of your personal data.


2. What Data We Collect

When you use our website or place an order, we may collect:

  • Account details: name, email address, username, password.
  • Order details: billing/shipping address, phone number, company details (e.g., KvK, VAT).
  • Payment information: processed securely via our payment provider(s).
  • Technical data: IP address, browser type, device information, cookies.
  • Communication data: messages sent via contact forms, email, or customer support.

3. How We Use Your Data

We process your data for the following purposes:

  • To create and manage your WooCommerce account.
  • To process and deliver your orders.
  • To provide customer service and support.
  • To send order updates, invoices, and account notifications.
  • To comply with legal and tax obligations.
  • To improve our website and services (analytics, security, user experience).
  • With your consent, to send marketing emails or newsletters (you can unsubscribe anytime).

4. Legal Basis

We only process your personal data when allowed under GDPR:

  • Contract: to fulfill your order or service request.
  • Legal obligation: to comply with tax and accounting rules.
  • Consent: for newsletters, cookies, or special offers.
  • Legitimate interest: to improve our services and prevent fraud.

5. Sharing of Data

We only share data when necessary:

  • Payment providers (e.g., iDEAL, PayPal, credit card processors).
  • Shipping partners (for delivering your order).
  • IT and hosting providers (secure website operation).
  • Accountants / tax authorities (where legally required).

We never sell your personal data.


6. Cookies & Analytics

Our website uses cookies to:

  • Keep your shopping cart active.
  • Remember login details.
  • Analyze visitor behavior (Google Analytics or similar).

You can manage or delete cookies in your browser settings.


7. How Long We Keep Data

  • Account & order details: 7 years (required by Dutch tax law).
  • Contact form messages: up to 1 year.
  • Newsletter subscriptions: until you unsubscribe.

8. Your Rights

You have the right to:

  • Request access to your personal data.
  • Correct or update your data.
  • Request deletion (“right to be forgotten”).
  • Restrict or object to processing.
  • Data portability (transfer your data).
  • Withdraw consent at any time.

To exercise your rights, contact us at info@geminivalve.nl.


9. Security

We use secure connections (SSL) and technical measures to protect your personal data against loss, misuse, and unauthorized access.


10. Contact

If you have questions about this Privacy Policy or your data, please contact us:

Gemini Valve B.V.
Email: info@geminivalve.nl
Phone: +31 161 227 909
Chamber of Commerce (KvK): 94959927
VAT: NL866951155B01

If you are not satisfied, you can also file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority) at https://autoriteitpersoonsgegevens.nl.